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Vishal Kataria's avatar

#3 and #4 are the most powerful ones for me. We knew them intuitively, but reading those points stated so clearly is really a wake-up call.

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Les Barclays's avatar

I've always long thought that busy ≠ productive. It's better to be laser focused on relevant things in spurts than being busy.

Reading this newsletter (and the long high agency article[s] on your website) has got me closer to becoming a high agency individual despite having a few traits already!

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Ben Levy's avatar

I don’t get tattoos. But if I did, I’d get #10

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Kent Jenkins's avatar

It is the unexpected information, the unexpected piece of work that is most valuable, because everything else can be automated. When busy, we are focused on volume, on efficiency. When busy, we are actively looking to avoid the unexpected.

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